Feedback/Complaints

Issues, Concerns & Suggestions for the Oakville & Milton Humane Society

Step 1 – Speak directly with the staff member involved
If you are unsatisfied with the result or response:

Step 2 – Speak with the Manager of the department
The department managers/directors can be reached at 905-845-1551

  • Manager: Customer Care/Adoptions/Lost & Found: Stephanie Aleksich – Extension: 127,  stephanieh@omhs.ca
  • Manager: Animal Care: Andrea Barker  – Extension: 126, andrea@omhs.ca
  • Manager: Animal Protection ServicesL. Mackasey – Extension: 112 lmackasey@omhs.ca
  • Manager: Community Outreach & Education: Heather White – Extension: 114 heatherw@omhs.ca
  • Manager: Fund Development: Lisa Ashby Extension: 133 lisaa@omhs.ca

If you are unsatisfied with the result or response:

Step 3 – Speak with the Executive Director
The Executive Director can be reached at 905-845-1551 Ext. 124
or email exec.director@omhs.ca

Exceptions:

  • Issues about Society policy should begin at step 2.
  • Issues regarding possible harassment of any kind should begin at step 3.
  • Issues relating to OSPCA Enforcement should begin at step 3.